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Customer Service Low-Code Developer
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ミッション
Customer Service Low-Code Developer
5 ミッション
7 モジュール
6 チャレンジ
1 day 15 時間 42 分
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
End-to-end Pega Customer Decision Hub Implementation
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ミッション
End-to-end Pega Customer Decision Hub Implementation
22 チャレンジ
9 時間 25 分
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Preparation for 1:1 Customer Engagement Implementation
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ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Robotic Solution Development for Citrix
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ミッション
Robotic Solution Development for Citrix
3 モジュール
3 チャレンジ
3 時間 35 分
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Citrix robotic project design
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モジュール
Citrix robotic project design
1 トピック
25 分
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Claim navigation in Pega Smart Claims Engine
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モジュール
Claim navigation in Pega Smart Claims Engine
5 トピック
1時間 20 分
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Implementing Citrix in robotic solutions
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モジュール
Implementing Citrix in robotic solutions
7 トピック
1時間 10 分
Pega Robotic Automation 19.1 -
Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...
Preparing Customer Decision Hub for development
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モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...