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Enhanced interrogation options
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モジュール
Enhanced interrogation options
6 トピック
45 分
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Error resolution and troubleshooting
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モジュール
Error resolution and troubleshooting
4 トピック
30 分
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Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Establishing the robotic infrastructure
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モジュール
Establishing the robotic infrastructure
4 トピック
35 分
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A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Form autofill
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モジュール
Form autofill
3 トピック
20 分
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Implementing Interaction Framework
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モジュール
Implementing Interaction Framework
6 トピック
37 分
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Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...
Integrating applications with Pega Robot Manager
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モジュール
Integrating applications with Pega Robot Manager
3 トピック
35 分
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Intelligent recording of automations
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モジュール
Intelligent recording of automations
4 トピック
30 分
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Intelligent routing
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モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Managing automation deployments within an organization
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モジュール
Managing automation deployments within an organization
5 トピック
1時間 5 分
Pega Robot Manager 8.5.3 -
Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Managing desktop runtime configurations remotely
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モジュール
Managing desktop runtime configurations remotely
3 トピック
20 分
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With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...