Search
Implementing Citrix in robotic solutions
-
モジュール
Implementing Citrix in robotic solutions
7 トピック
1時間 10 分
Pega Robotic Automation 19.1 -
Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...
Measuring system performance
-
モジュール
Measuring system performance
5 トピック
1時間 25 分
-
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Reviewing log files
-
モジュール
Reviewing log files
3 トピック
30 分
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Robotic automations in Citrix
-
モジュール
Robotic automations in Citrix
4 トピック
35 分
Pega Robotic Automation 19.1 -
Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...
Routing email based on content
-
モジュール
Routing email based on content
3 トピック
25 分
-
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Training the email bot
-
モジュール
Training the email bot
2 トピック
20 分
-
Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Accessing PDF data with automations
-
チャレンジ
Accessing PDF data with automations
5 タスク
15 分
Pega Robotic Automation 19.1 -
The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...
Assessing application performance
-
チャレンジ
Assessing application performance
2 タスク
10 分
-
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Configuring security policies
-
チャレンジ
Configuring security policies
2 タスク
5 分
-
GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Creating a case from an email
-
チャレンジ
Creating a case from an email
4 タスク
20 分
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...