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Deployment Manager
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モジュール
Deployment Manager
4 トピック
38 分
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
Designing reports with multiple sources
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モジュール
Designing reports with multiple sources
4 トピック
55 分
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
DevOps
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モジュール
DevOps
5 トピック
50 分
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Form autofill
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モジュール
Form autofill
3 トピック
20 分
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Generating test coverage reports
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モジュール
Generating test coverage reports
4 トピック
25 分
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Managing roles and users in Deployment Manager
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モジュール
Managing roles and users in Deployment Manager
3 トピック
17 分
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
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モジュール
Monitoring the Deployment Manager pipelines
3 トピック
20 分
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Voice AI introduction
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モジュール
Pega Voice AI introduction
2 トピック
25 分
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Performing Pega scenario testing
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モジュール
Performing Pega scenario testing
6 トピック
35 分
All Products -
This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...