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Pega NLP Essentials

Pega Process AI Essentials

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    24.1 Release notes

    • モジュール

      24.1 Release notes

      2 トピック

      25 分

      Pega Platform '24.1 Visible to: All users
    • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

    Applying NLP for Case classification

    • モジュール

      Applying NLP for Case classification

      1 トピック

      10 分

      Pega Platform '24.1 Visible to: All users
    • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

    MLOps

    Next best action and customer interactions

    Pega Customer Decision Hub for Collections

    • モジュール

      Pega Customer Decision Hub for Collections

      6 トピック

      45 分

      Pega Customer Service 8.8 Visible to: All users
    • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

    Pega Low-Code App Factory introduction

    • モジュール

      Pega Low-Code App Factory introduction

      2 トピック

      22 分

      Pega Platform 8.4 Visible to: All users
    • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

    Pega Process AI overview

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