Search
Next best action and customer interactions
-
モジュール
Next best action and customer interactions
2 トピック
20 分
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
-
モジュール
Next best action in omnichannel environments
2 トピック
25 分
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Organization of work for robots
-
モジュール
Organization of work for robots
6 トピック
55 分
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Pega Customer Decision Hub for Collections
-
モジュール
Pega Customer Decision Hub for Collections
6 トピック
45 分
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega GenAI in 1:1 Pega Operations Manager
-
モジュール
Pega GenAI in 1:1 Pega Operations Manager
2 トピック
20 分
Pega Customer Decision Hub '23 -
In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...
Pega GenAI in Pega Customer Decision Hub
-
モジュール
Pega GenAI in Pega Customer Decision Hub
3 トピック
25 分
-
Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...
Pega GenAI in Pega Platform
-
モジュール
Pega GenAI in Pega Platform
4 トピック
30 分
-
Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...
Pega GenAI in Pega Sales Automation
-
モジュール
Pega GenAI in Pega Sales Automation
2 トピック
20 分
-
Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Knowledge authoring
-
モジュール
Pega Knowledge authoring
3 トピック
30 分
-
This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega Process AI overview
-
モジュール
Pega Process AI overview
2 トピック
20 分
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...