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Creating Customer Service data sources
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モジュール
Creating Customer Service data sources
1 トピック
10 分
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Decision tables and trees
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モジュール
Decision tables and trees
4 トピック
35 分
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Integration errors
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モジュール
Integration errors
3 トピック
30 分
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Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Exchanging data with other applications
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モジュール
Exchanging data with other applications
2 トピック
30 分
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
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モジュール
Field values
1 トピック
15 分
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Flow Action processing
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モジュール
Flow Action processing
2 トピック
20 分
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In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...
Integration setting management
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モジュール
Integration setting management
1 トピック
20 分
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When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Managing concurrent Case access
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モジュール
Managing concurrent Case access
1 トピック
15 分
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Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Implement PDF files with robotic automations
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モジュール
Implement PDF files with robotic automations
7 トピック
57 分
Pega Robotic Automation 19.1 -
Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...
Implementing Citrix in robotic solutions
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モジュール
Implementing Citrix in robotic solutions
7 トピック
1時間 10 分
Pega Robotic Automation 19.1 -
Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...