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Performing Pega unit testing

  • モジュール

    Performing Pega unit testing

    7 トピック

    53 分

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

Perpetual KYC with event-driven architecture

  • モジュール

    Perpetual KYC with event-driven architecture

    3 トピック

    35 分

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Pipeline templates

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    Pipeline templates

    6 トピック

    41 分

    All Products Visible to: All users
  • This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Promoting rule reuse with relevant records

Quality visualization for a Pega Platform application

  • モジュール

    Quality visualization for a Pega Platform application

    3 トピック

    25 分

    All Products Visible to: All users
  • This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...

Rule resolution

Role of a Pega Business Architect

Script adherence

  • モジュール

    Script adherence

    3 トピック

    20 分

    Visible to: All users
  • Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...

Web services

Suggested cases

  • モジュール

    Suggested cases

    3 トピック

    25 分

    Visible to: All users
  • Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.

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