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Routing email based on content
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モジュール
Routing email based on content
3 トピック
25 分
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Rule resolution
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モジュール
Rule resolution
5 トピック
1時間
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Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Testing for accessibility
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モジュール
Testing for accessibility
5 トピック
1時間 20 分
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One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...
Testing practices for Pega applications
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モジュール
Testing practices for Pega applications
4 トピック
41 分
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Testing your application
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モジュール
Testing your application
6 トピック
1時間 5 分
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Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...
The Deployment Manager pipeline
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モジュール
The Deployment Manager pipeline
5 トピック
38 分
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This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...
Training the email bot
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モジュール
Training the email bot
2 トピック
20 分
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Working with a deployment pipeline
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モジュール
Working with a deployment pipeline
6 トピック
39 分
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In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
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モジュール
Working with the Merge pipeline
5 トピック
34 分
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Adding a new property to an existing entity
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チャレンジ
Adding a new property to an existing entity
4 タスク
20 分
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...