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Business Agility in 1:1 Customer Engagement
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ミッション
Business Agility in 1:1 Customer Engagement
5 モジュール
3 チャレンジ
3 時間 50 分
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Deployment Manager for 1:1 Customer Engagement
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ミッション
Deployment Manager for 1:1 Customer Engagement
5 モジュール
5 チャレンジ
4 時間 35 分
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Accessibility in your project plan
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モジュール
Accessibility in your project plan
5 トピック
1時間 5 分
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Presenting suggestions for agents
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モジュール
Presenting suggestions for agents
4 トピック
35 分
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...