Search
Preparing Customer Decision Hub for development
-
モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Presenting a single offer on the web
-
モジュール
Presenting a single offer on the web
3 トピック
25 分
-
Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...
Presenting suggestions for agents
-
モジュール
Presenting suggestions for agents
4 トピック
35 分
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Prioritizing robots for work adjustments
-
モジュール
Prioritizing robots for work adjustments
14 トピック
1時間 35 分
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...
Process discovery
-
モジュール
Process discovery
10 トピック
55 分
Pega Process Mining -
Learn how to run a View in Pega Process Mining to access the visualization of a process. Examine the features of the Process Map landing page and...
Processing real-time events using Event Strategies
-
モジュール
Processing real-time events using Event Strategies
5 トピック
50 分
Pega Platform -
Event strategies in Pega Platform™ detect meaningful patterns across a real-time data stream. For example, you can detect whether a customer made a...
Production readiness during the Adopt phase
-
モジュール
Production readiness during the Adopt phase
4 トピック
50 分
-
The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...
Project structure in Pega Robot Studio
-
モジュール
Project structure in Pega Robot Studio
7 トピック
40 分
Pega Robotic Automation 22.1 -
Learn the structure and interface of Pega Robot Studio for developing robotic projects. Students grasp the benefits of creating and configuring...
Promoting rule reuse with relevant records
-
モジュール
Promoting rule reuse with relevant records
1 トピック
15 分
-
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Promoting changes with a business change pipeline
-
モジュール
Promoting changes with a business change pipeline
2 トピック
30 分
-
Learn how a business change pipeline facilitates change management in Pega Customer Decision Hub™ applications by promoting business changes from the...