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Pega Voice AI

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    Pega Voice AI

    7 モジュール

    2 時間 25 分

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Preparation for 1:1 Customer Engagement Implementation

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    Preparation for 1:1 Customer Engagement Implementation

    2 モジュール

    7 チャレンジ

    5 時間 5 分

    Pega Customer Decision Hub 8.7 Visible to all users
  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Robotic Solution Development for Citrix

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    Robotic Solution Development for Citrix

    3 モジュール

    3 チャレンジ

    3 時間 35 分

    Pega Robotic Automation 19.1 Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

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