Avoiding overexposure of actions in outbound

Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define contact limits and use suppression policies to pause actions for a given time period based on past customer behavior.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

List the types of contact policies

Explain how to avoid overexposure of actions using contact limits and suppression policies

Pratique o que aprendeu no seguinte Desafio:

Avoiding overexposure of actions in outbound v8

Disponível na seguinte missão:

Always-On Outbound Customer Engagement v9

Tópicos

Contact policy types

10 min

Avoid sending the same action for a time period

10 min

Quiz do módulo

5 min