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Working with a deployment pipeline
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Module
Working with a deployment pipeline
6 Topics
39 mins
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In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
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Module
Working with the Merge pipeline
5 Topics
34 mins
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Configuring a coaching tip
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Challenge
Configuring a coaching tip
2 Tasks
15 mins
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You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
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Challenge
Configuring a common phrase
2 Tasks
15 mins
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Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring and managing a deployment pipeline
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Challenge
Configuring and managing a deployment pipeline
8 Tasks
15 mins
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As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...
Creating a case completion prediction
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Challenge
Creating a case completion prediction
3 Tasks
15 mins
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a composite tab
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Challenge
Creating a composite tab
2 Tasks
5 mins
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As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
...
Creating a fraud prediction
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Challenge
Creating a fraud prediction
3 Tasks
15 mins
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Customizing the user interface for agents
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Challenge
Customizing the user interface for agents
2 Tasks
15 mins
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You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Enabling Pega Customer Decision Hub agents
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Challenge
Enabling Pega Customer Decision Hub agents
2 Tasks
5 mins
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...