Search
The Prepare phase and project kickoff
-
Module
The Prepare phase and project kickoff
7 Topics
1 hr 15 mins
-
The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Preparing Customer Decision Hub for development
-
Module
Preparing Customer Decision Hub for development
3 Topics
40 mins
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Production readiness during the Adopt phase
-
Module
Production readiness during the Adopt phase
4 Topics
50 mins
-
The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...
Text analytics for email routing
-
Module
Text analytics for email routing
2 Topics
25 mins
-
Humans can effortlessly interpret a single tweet but are unable to parse a large volume of information efficiently. Businesses are exploring ways to...
Working in the Patient 360 profile
-
Module
Working in the Patient 360 profile
8 Topics
1 hr 35 mins
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Adding a new property to an existing entity
-
Challenge
Adding a new property to an existing entity
4 Tasks
20 mins
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Adding predictors to an adaptive model
-
Challenge
Adding predictors to an adaptive model
6 Tasks
10 mins
-
U+ Bank is implementing cross-selling of their credit cards on the web by using Pega Customer Decision Hub™. The implementation team has set up the...
Adding predictors to an adaptive model in BOE
-
Challenge
Adding predictors to an adaptive model in BOE
5 Tasks
10 mins
Pega Customer Decision Hub 8.8 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card and mortgage offers that customers receive on its website. To optimize...
Building models with Pega machine learning
-
Challenge
Building models with Pega machine learning
6 Tasks
15 mins
-
U+ Bank implements Customer Decision Hub™ to determine which credit card offer to show a customer on the bank's website. To reduce the number of...
Challenging a Predictive Model
-
Challenge
Challenging a Predictive Model
3 Tasks
10 mins
Pega Customer Decision Hub '23 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on the U+ Bank website. The bank makes a...