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Looking for instructor-led training?
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
1 hr 15 mins
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...
1 hr 10 mins
Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...
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