Search
Pega case management for designers
-
Module
Pega case management for designers
10 Topics
1 hr 50 mins
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Low-Code App Factory introduction
-
Module
Pega Low-Code App Factory introduction
2 Topics
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Process AI overview
-
Module
Pega Process AI overview
2 Topics
20 mins
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Pega Support
-
Module
Pega Support
2 Topics
25 mins
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Perpetual KYC with event-driven architecture
-
Module
Perpetual KYC with event-driven architecture
3 Topics
35 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Predicting fraud
-
Module
Predicting fraud
1 Topic
15 mins
-
Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
4 Topics
35 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Service requests
-
Module
Service requests
9 Topics
50 mins
-
This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Web services
-
Module
Web services
1 Topic
15 mins
-
Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...
Testing for accessibility
-
Module
Testing for accessibility
5 Topics
1 hr 20 mins
-
One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...