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8 hrs 20 mins
Take the next step in your journey towards mastering Application Development.
2 hrs 50 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Create variations of a rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business...
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
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