Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...

The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.

Learn how you can use...

Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...