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Low-code defined
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Module
Low-code defined
5 Topics
50 mins
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Digital messaging
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Module
Digital messaging
3 Topics
25 mins
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Offline projects explained
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Module
Offline projects explained
4 Topics
45 mins
Pega Mobile Client -
Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...
Pega Low-Code App Factory introduction
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Module
Pega Low-Code App Factory introduction
2 Topics
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Presenting suggestions for agents
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Module
Presenting suggestions for agents
4 Topics
35 mins
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Configuring business conditions
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Challenge
Configuring business conditions
2 Tasks
5 mins
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...