Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...

Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...