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Use Case - Data mapping workshop
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Challenge
Use Case - Data mapping workshop
2 Tasks
5 mins
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The project is about to commence, and U+ Comms needs to confirm whether the 1:1 communications data model is compatible with its existing data model.
...
Use Case - Defining customer engagement policies
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Challenge
Use Case - Defining customer engagement policies
2 Tasks
1 hr
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The project team has imported the actions and web treatments and built their associations. Now the business is ready to build group-level and action...
Use Case - Defining the starting population
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Challenge
Use Case - Defining the starting population
2 Tasks
10 mins
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In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.
Create a new...
Use Case - Extending the data model with a new association
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Challenge
Use Case - Extending the data model with a new association
2 Tasks
15 mins
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During the gap analysis, the project team found that the provided product holdings table did not match the requirements of U+ Comms and needed...
Use Case - Importing data from a CSV file
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Challenge
Use Case - Importing data from a CSV file
2 Tasks
15 mins
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The U+ Comms data warehouse team was unable to complete the data integration for the product holding data of subscription on time. The business team...
Use Case - Installing the Behavioral Data accelerator component
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Challenge
Use Case - Installing the Behavioral Data accelerator component
2 Tasks
10 mins
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The U+ Comms business team wants to use the web activity data of its subscribers to improve the accuracy of its adaptive models in Pega Customer...
Use Case - Loading actions and web treatments
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Challenge
Use Case - Loading actions and web treatments
2 Tasks
30 mins
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The U+ Comms business team is ready to start implementation and has prepared the actions and treatments in a CSV file format. The project team met...
Use Case - Migrating the application
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Challenge
Use Case - Migrating the application
2 Tasks
30 mins
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The initial phase of the project has been completed. The application has been tested and determined to be mature enough to be migrated to the Business...
Use Case - Running the Pega Customer Decision Hub setup wizard
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Challenge
Use Case - Running the Pega Customer Decision Hub setup wizard
2 Tasks
30 mins
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After the decisioning architects and business stakeholders completed the initial data mapping exercise, U+ Comms confirmed that the 1:1 communication...
Use Case - Setting up data ingestion
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Challenge
Use Case - Setting up data ingestion
2 Tasks
20 mins
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The U+ Comms data warehouse team created the subscription and account data files, and their respective manifest files. IT built the technical...