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Pega UX solution advantages

  • Module

    Pega UX solution advantages

    7 Topics

    1 hr 30 mins

         Visible to: All users

  • This module provides an overview of Pega Platform™ UX solutions and their advantages.

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Topics

    35 mins

         Visible to: All users

  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Setting up data ingestion

Setting up integration to store data into Pega using realtime REST JSON

  • Challenge

    Setting up integration to store data into Pega using realtime REST JSON

    8 Tasks

    1 hr

         Pega Customer Decision Hub 8.7 Visible to: All users

  • MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...
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