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Application Development Intermediate
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Mission
Application Development Intermediate
7 Modules
7 Challenges
8 hrs 35 mins
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Take the next step in your journey towards mastering Application Development.
User Experience (UX) Design
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Mission
User Experience (UX) Design
5 Modules
1 Challenge
3 hrs 2 mins
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Voice AI
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Mission
Pega Voice AI
8 Modules
3 hrs 20 mins
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Robotic Solution Development for Citrix
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Mission
Robotic Solution Development for Citrix
3 Modules
3 Challenges
3 hrs 35 mins
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Senior System Architect
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Mission
Senior System Architect
3 Missions
11 Modules
11 Challenges
1 day 8 hrs 55 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Activities
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Module
Activities
2 Topics
25 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and Automations
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Module
Activities and Automations
3 Topics
35 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...
Auto-balancing in Pega Robot Manager
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Module
Auto-balancing in Pega Robot Manager
5 Topics
30 mins
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Automating actions when a property value changes
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Module
Automating actions when a property value changes
1 Topic
15 mins
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.