Take the next step in your journey towards mastering Application Development.

Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation. CSRs receive...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...

The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...