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Adding an external data source to a data type
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Module
Adding an external data source to a data type
2 Topics
30 mins
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Configure data types based on external data models to simplify integration with external systems.
Circumstancing
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Module
Circumstancing
4 Topics
55 mins
Pega Platform 8.2 -
Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...
Circumstancing case processing
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Module
Circumstancing case processing
7 Topics
1 hr
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Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...
Creating a Pega Platform application
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Module
Creating a Pega Platform application
3 Topics
30 mins
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating and setting application variables
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Module
Creating and setting application variables
1 Topic
20 mins
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Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
Creating Customer Service data sources
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Module
Creating Customer Service data sources
1 Topic
10 mins
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Debugging and performance
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Module
Debugging and performance
11 Topics
3 hrs
Pega Platform 8.2 -
Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...
Debugging system performance
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Module
Debugging system performance
4 Topics
1 hr 15 mins
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Exchanging data with other applications
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Module
Exchanging data with other applications
1 Topic
15 mins
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
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Module
Field values
1 Topic
15 mins
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...