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Tracking your business with AI-infused dashboards
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Module
Tracking your business with AI-infused dashboards
2 Topics
15 mins
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Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...
Adding a process to the opportunity case
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Challenge
Adding a process to the opportunity case
2 Tasks
20 mins
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You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding fields to the contact form
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Challenge
Adding fields to the contact form
1 Task
15 mins
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While reviewing the Contact screen with stakeholders, it is agreed that the screen needs slight modifications. Currently, the screen looks like the...
Adding operators to Sales Automation
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Challenge
Adding operators to Sales Automation
2 Tasks
10 mins
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As new sales representatives join Sarah Kendall's team, they should have default operator access. Sue Smith is joining Sara's team, working in the...
Adding products to your application
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Challenge
Adding products to your application
2 Tasks
10 mins
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Your organization has decided to expand their home security offerings by adding alarm systems.
To start, they want to offer the below home alarm...
Adjusting the forecast
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Challenge
Adjusting the forecast
3 Tasks
10 mins
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While Terry Mason, a sales representative, is reviewing the forecast, he sees the opportunity Smoke Detection Systems for Forest Gas in Q1 of 2023...
Coaching a sales representative
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Challenge
Coaching a sales representative
3 Tasks
10 mins
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Susan Kendall is the sales manager for North America. Susan has a new member on her team named Jeff Green. Susan notices that Jeff is underperforming...
Converting a lead to an opportunity
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Challenge
Converting a lead to an opportunity
2 Tasks
10 mins
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Terry Mason receives a call from Bob Smith at Nexus Energy. Bob is interested in a smoke detection system. Terry schedules a face-to-face meeting with...
Creating a household
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Challenge
Creating a household
3 Tasks
5 mins
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Terry Mason is working on an opportunity for Sara Connor. Terry just learned that Sara married Luke Patel and took her spouse's last name. Sara and...
Creating a sales cadence
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Challenge
Creating a sales cadence
2 Tasks
10 mins
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Your company wants to optimize sales representative productivity by creating sales cadences based on best practices. You have been tasked with...