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Applying NLP for Case classification
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Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Creating parameterized predictors
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Module
Creating parameterized predictors
1 Topic
15 mins
Pega Customer Decision Hub 8.6 -
Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...
Creating predictions
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Module
Creating predictions
5 Topics
45 mins
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Predicting customer churn is a crucial challenge, as losing customers can significantly impact profitability. To address this requirement, you can use...
Creating predictions and predictive models
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Module
Creating predictions and predictive models
6 Topics
1 hr 5 mins
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Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...
Creating predictive models
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Module
Creating predictive models
5 Topics
50 mins
Pega Customer Decision Hub 8.7 -
In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...
Customer Decision Hub overview
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Module
Customer Decision Hub overview
5 Topics
55 mins
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega’s omnichannel AI delivers the right action during every...
Customer Decision Hub predictions
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Module
Customer Decision Hub predictions
3 Topics
35 mins
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining prediction patterns
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Module
Defining prediction patterns
2 Topics
20 mins
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Exporting adaptive model data
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Module
Exporting adaptive model data
3 Topics
35 mins
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The reporting datamart of Pega Adaptive Decision Manager (ADM) is an open data model. As a result, data scientists that work on Pega Customer Decision...
Governance
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Module
Governance
3 Topics
35 mins
Pega Customer Decision Hub 8.8 -
Transparent artificial intelligence is becoming an important requirement for many businesses. Learn about the model transparency settings in...