Learn how Pega Value Finder can be used to discover areas of improvement in the next-best-action strategy and adjust the engagement policies to create...

Discover how to use Pega Process Mining to identify challenges and opportunities in your business processes based on how work is completed in reality...

Learn how a data migration pipeline enhances the process of automatically moving sampled production data into the business operations environment (BOE...

AI has the potential to deliver significant benefits, but improper controls can result in regulatory issues, public relations problems, and liability...

MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...

Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...

Learn how to check the health of Pega Customer Decision Hub™ and improve the effectiveness of your next best actions.

Impact Analyzer, Scenario...

Familiarize yourself with the various application pipelines used in Pega Customer Decision Hub™ implementations to leverage the full power of change...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...