Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...

Configure the structure and refresh strategies for data pages to optimize the retrieving, refreshing, and persistence of data for case processing.

Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.

Learn how to create help content using Pega Knowledge™. The help content is available to all customer service agents and can be directly associated...

Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

Design reports to analyze case data and provide insight into processes and workflows.

In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...