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Accessibility in your project plan

  • Module

    Accessibility in your project plan

    5 Topics

    1 hr 5 mins

    Visible to: All users
  • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Adaptive analytics overview

  • Module

    Adaptive analytics overview

    4 Topics

    35 mins

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Topic

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Claim navigation in Pega Smart Claims Engine

  • Module

    Claim navigation in Pega Smart Claims Engine

    5 Topics

    1 hr 20 mins

    Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

Creating parameterized predictors

  • Module

    Creating parameterized predictors

    1 Topic

    15 mins

    Pega Customer Decision Hub 8.6 Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating predictions

Creating predictions and predictive models

  • Module

    Creating predictions and predictive models

    6 Topics

    1 hr 5 mins

    Visible to: All users
  • Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...

Creating predictive models

  • Module

    Creating predictive models

    5 Topics

    50 mins

    Pega Customer Decision Hub 8.7 Visible to: All users
  • In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...

Customer Decision Hub overview

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