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Creating a case completion prediction

  • Challenge

    Creating a case completion prediction

    3 Tasks

    15 mins

    Visible to: All users
  • U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...

Low-Code Maker

Creating predictions

Creating predictions and predictive models

  • Module

    Creating predictions and predictive models

    6 Topics

    1 hr 5 mins

    Visible to: All users
  • Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Topic

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Pega Process AI overview

Creating predictive models

  • Module

    Creating predictive models

    5 Topics

    50 mins

    Pega Customer Decision Hub 8.7 Visible to: All users
  • In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...

Adaptive analytics overview

  • Module

    Adaptive analytics overview

    4 Topics

    35 mins

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Customer Decision Hub predictions

MLOps

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