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Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Modules

    5 hrs 35 mins

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

Lead System Architect

Pega Constellation View-Based UI Configuration for Low-Code Authors

  • Mission

    Pega Constellation View-Based UI Configuration for Low-Code Authors

    7 Modules

    2 Challenges

    4 hrs 10 mins

    Visible to: All users
  • The Pega Constellation View-Based UI Configuration for Low-Code Authors mission prepares you to configure low-code applications using the...

Pega Smart Claims Engine Foundation

  • Mission

    Pega Smart Claims Engine Foundation

    4 Modules

    2 hrs 25 mins

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Pega User Experience (UX) Essentials

  • Mission

    Pega User Experience (UX) Essentials

    3 Modules

    3 hrs 41 mins

    Visible to: All users
  • Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...

Preparation for 1:1 Customer Engagement Implementation

User Experience Foundation

Architecture and design during the Prepare phase

  • Module

    Architecture and design during the Prepare phase

    6 Topics

    1 hr 30 mins

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

UX design basics

  • Module

    UX design basics

    7 Topics

    40 mins

    Visible to: All users
  • This module introduces Pega's approach to UX and describes UX best practices for enterprise. 

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Topics

    1 hr 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

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