Automations are the backbone of Pega Robot Studio™. Automations convert a user’s manual processes to consistent and repetitive operations. Because manual processes drive the development of automations, user actions or application actions make automation development into event-driven project items. Whether using the click of a button, combo box selection, an application window’s display, or a web page browser load, all events can trigger an automation to begin a process to meet the expected business goals.
When attempting to mirror or automate a manual process, pay attention to how users interact with the application as well as how the application responds to the process. Watching for variations between users with mouse clicks versus keyboard shortcuts aids in the development and structure of your automations for the project and solution.