Skip to main content

Mission

Case Management Intermediate

5 Module

5 Challenges

4 Std. 15 Min.

Sichtbar für: All users Applies to: Pega Platform '25

Continue learning about Case Management using Pega Platform™.

Mittel
Case Management
Englisch

In der folgenden Mission verfügbar:

Senior System Architect v8

Complete all items labeled as Required to unlock the
mission exercise and test and earn your badge.

Extending Service-Level Agreement configurations

  • Modul

    Extending Service-Level Agreement configurations

    2 Themen

    25 Min.

  • In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...

Overriding Case Urgency

  • Challenge

    Overriding Case Urgency

    2 Aufgaben

    10 Min.

  • Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

Parallel processing

  • Modul

    Parallel processing

    4 Themen

    35 Min.

  • Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Configuring parallel processing

  • Challenge

    Configuring parallel processing

    4 Aufgaben

    20 Min.

  • At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...

Managing concurrent Case access

  • Modul

    Managing concurrent Case access

    1 Thema

    15 Min.

  • Learn how Pega Platform manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

Configuring Case locking

  • Challenge

    Configuring Case locking

    1 Aufgabe

    10 Min.

  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Flow Action processing

  • Modul

    Flow Action processing

    2 Themen

    20 Min.

  • In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...

Configuring Flow Action post-processing

  • Challenge

    Configuring Flow Action post-processing

    2 Aufgaben

    10 Min.

  • Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...

Organization records

  • Modul

    Organization records

    3 Themen

    25 Min.

  • Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Updating Assignment routing

  • Challenge

    Updating Assignment routing

    2 Aufgaben

    10 Min.

  • The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...

mission badge: Case Management Intermediate

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice