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Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Aufgaben
10 Min.
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Queuing a task for background processing
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Challenge
Queuing a task for background processing
1 Aufgabe
30 Min.
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To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Routing email based on content
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Challenge
Routing email based on content
4 Aufgaben
15 Min.
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Setting up data ingestion
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Challenge
Setting up data ingestion
7 Aufgaben
40 Min.
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Aufgaben
15 Min.
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Training the email bot to understand topics
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Challenge
Training the email bot to understand topics
1 Aufgabe
15 Min.
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Mentored Training: Senior System Architect
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Instructor Led Training
Mentored Training: Senior System Architect
12 days
Pega Infinity -
The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...
Senior System Architect
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Instructor Led Training
Senior System Architect
10 days
Pega Platform 8.8 -
Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.
Explore how to...
System Architect Essentials
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Instructor Led Training
System Architect Essentials
8 days
Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. -
Prepare for the Certified Pega System Architect (CPSA) exam by learning how to design and deliver applications that advance the digital transformation...