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Accelerating revenue through channel partners
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Modul
Accelerating revenue through channel partners
3 Themen
20 Min.
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Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Accessibility foundations
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Modul
Accessibility foundations
4 Themen
50 Min.
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Modul
Accessibility in your project plan
5 Themen
1 Std. 5 Min.
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Accessing sourced data in a Case
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Modul
Accessing sourced data in a Case
5 Themen
1 Std. 5 Min.
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Configure the structure and refresh strategies for Data Pages to optimize the retrieving, refreshing, and persistence of data for Case processing.
Achieving better results with Pega Sales Coach
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Modul
Achieving better results with Pega Sales Coach
1 Thema
10 Min.
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Adapters
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Modul
Adapters
5 Themen
30 Min.
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There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Adaptive analytics overview
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Modul
Adaptive analytics overview
4 Themen
35 Min.
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...
Adaptive models
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Modul
Adaptive models
4 Themen
50 Min.
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Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...
Adding more tracking time periods for contact policies
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Modul
Adding more tracking time periods for contact policies
2 Themen
25 Min.
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Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Adding optional Actions to a workflow
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Modul
Adding optional Actions to a workflow
1 Thema
15 Min.
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Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.