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Configuring a dashboard
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Modul
Configuring a dashboard
1 Thema
15 Min.
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring common phrases for agents
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Modul
Configuring common phrases for agents
1 Thema
10 Min.
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating a Pega Platform application
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Modul
Creating a Pega Platform application
3 Themen
40 Min.
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating custom tabs
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Modul
Creating custom tabs
2 Themen
25 Min.
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Creating workgroups and assignment types in Pega Robot Manager
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Modul
Creating workgroups and assignment types in Pega Robot Manager
1 Thema
10 Min.
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Customizing the customer service user interface
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Modul
Customizing the customer service user interface
2 Themen
15 Min.
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging
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Modul
Debugging
3 Themen
22 Min.
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Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging application errors
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Modul
Debugging application errors
3 Themen
40 Min.
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Debugging in Pega Robot Studio
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Modul
Debugging in Pega Robot Studio
4 Themen
25 Min.
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Deploying and assigning robotic automations
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Modul
Deploying and assigning robotic automations
6 Themen
1 Std. 5 Min.
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.