Skip to main content

Search

Regeln erstellen und aktualisieren

Customizing the customer service user interface

  • Modul

    Customizing the customer service user interface

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Tracking and auditing changes to data

Low-code defined

Defining a reporting strategy

Designing reports with multiple sources

Dev Studio – Übersicht

Sizing a Pega Platform project

Extending Constellation UI options

  • Modul

    Extending Constellation UI options

    5 Themen

    1 Std. 10 Min.

    Pega Platform '23 Visible to: All users
  • Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Guiding a customer service agent with dialogs

  • Modul

    Guiding a customer service agent with dialogs

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice