In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...

Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...