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Applying NLP for Case classification
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Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Automation package Deployment
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Modul
Automation package Deployment
6 Themen
34 Min.
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Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...
Automation techniques
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Modul
Automation techniques
4 Themen
29 Min.
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
Automation techniques and best practices
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Modul
Automation techniques and best practices
9 Themen
1 Std. 15 Min.
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...
Basic robotic automations
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Modul
Basic robotic automations
9 Themen
1 Std. 15 Min.
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In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...
Basic interrogation
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Modul
Basic interrogation
4 Themen
30 Min.
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Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
Components
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Modul
Components
7 Themen
47 Min.
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Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...
Out-of-the-box configurations
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Modul
Out-of-the-box configurations
7 Themen
49 Min.
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Configuring common phrases for agents
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Modul
Configuring common phrases for agents
1 Thema
10 Min.
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating workgroups and assignment types in Pega Robot Manager
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Modul
Creating workgroups and assignment types in Pega Robot Manager
1 Thema
10 Min.
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.