Search
Case Management Intermediate
-
Mission
Case Management Intermediate
5 Module
5 Challenges
5 Std. 15 Min.
-
Continue learning about Case Management using Pega Platform™.
User Experience (UX) Design
-
Mission
User Experience (UX) Design
5 Module
1 Challenge
3 Std. 2 Min.
-
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Voice AI
-
Mission
Pega Voice AI
8 Module
3 Std. 20 Min.
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Module
11 Challenges
1 day 8 Std. 55 Min.
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...