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24.1 Release notes
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Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Gaining insight into business efficiency
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Modul
Gaining insight into business efficiency
2 Themen
25 Min.
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Design reports to analyze Case data and provide insight into processes and workflows.
Exploring application data with Insights
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Modul
Exploring application data with Insights
1 Thema
15 Min.
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Best practices for keeping your Pega applications running smoothly
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Modul
Best practices for keeping your Pega applications running smoothly
3 Themen
25 Min.
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Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Evaluating application data with Insights for Business Architects
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Modul
Evaluating application data with Insights for Business Architects
1 Thema
20 Min.
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Pega positioning for Business Architects
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Modul
Pega positioning for Business Architects
7 Themen
1 Std. 40 Min.
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Configuring a dashboard
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Modul
Configuring a dashboard
1 Thema
15 Min.
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Defining a reporting strategy
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Modul
Defining a reporting strategy
4 Themen
1 Std. 55 Min.
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Email bot cases and responses
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Modul
Email bot cases and responses
2 Themen
25 Min.
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Modul
Email Manager portal
6 Themen
55 Min.
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...