Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.

In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...