You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Create work groups and assignment types directly in Pega Robot Manager.

Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...

Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

Deploy and assign automation packages to Pega Robot Manager.  Advance packages from development to production deployment levels.

Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...