Search
Case-Typ „Backlog“ untersuchen
-
Challenge
Case-Typ „Backlog“ untersuchen
11 Aufgaben
30 Min.
-
Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...
Configuring business conditions
-
Challenge
Configuring business conditions
2 Aufgaben
5 Min.
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
-
Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
Challenge
Configuring the Email Manager portal
3 Aufgaben
15 Min.
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a Pega Email Bot
-
Challenge
Creating a Pega Email Bot
2 Aufgaben
15 Min.
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
-
Challenge
Creating an email account
1 Aufgabe
10 Min.
-
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Training the email bot to understand topics
-
Challenge
Training the email bot to understand topics
1 Aufgabe
15 Min.
-
U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...