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PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 Std. 30 Min.
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
24.1 Release notes
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Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accessing sourced data in a Case
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Modul
Accessing sourced data in a Case
5 Themen
1 Std. 5 Min.
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Configure the structure and refresh strategies for Data Pages to optimize the retrieving, refreshing, and persistence of data for Case processing.
Adding an external data source to a data type
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Modul
Adding an external data source to a data type
2 Themen
30 Min.
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Configure data types based on external data models to simplify integration with external systems.
Application data manipulation
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Modul
Application data manipulation
2 Themen
15 Min.
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In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...
Application data manipulation in Dev Studio
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Modul
Application data manipulation in Dev Studio
2 Themen
25 Min.
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Configure Data Transforms in Dev Studio to initialize or manipulate data for ease of application development and maintenance.
Application migration
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Modul
Application migration
3 Themen
30 Min.
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
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Modul
Application Rulesets
3 Themen
35 Min.
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Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Modul
Application versioning
1 Thema
15 Min.
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Applying NLP for Case classification
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Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...