Continue learning about Case Management using Pega Platform™.

Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.

Note: This...

In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

CSRs receive...

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.