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Application security

Managing application access

Applying NLP for Case classification

  • Modul

    Applying NLP for Case classification

    1 Thema

    10 Min.

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Architecture and design during the Prepare phase

  • Modul

    Architecture and design during the Prepare phase

    6 Themen

    1 Std. 30 Min.

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Inviting users to an application

Best practices for keeping your Pega applications running smoothly

  • Modul

    Best practices for keeping your Pega applications running smoothly

    3 Themen

    25 Min.

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Managing application access for Business Architects

Pega Express overview for Business Architects

Pega positioning for Business Architects

Configuring chat queues and routing

  • Modul

    Configuring chat queues and routing

    5 Themen

    40 Min.

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

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