Misión
Cross-Sell on the Web Extended
Archived
1 Misión
7 Módulos
10 Retos
15 horas
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level Next-Best-Action. Decision strategies are used as extension points in this framework. They comprise a unit of reasoning represented by decision components. Learn about the various types of decision components and how they are used. Gain hands-on experience augmenting Next-Best-Action Designer with engagement rules that use decision strategies.
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Disponible en la siguiente misión:
Cross-Sell on the Web
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Misión
Cross-Sell on the Web
7 Módulos
11 Retos
6 horas 45 minutos
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Business use case: Cross-sell on the web extended
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Módulo
Business use case: Cross-sell on the web extended
1 Tema
15 minutos
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Next-Best-Action Designer guides you through the creation of a Next-Best-Action strategy for your business. Learn about several use cases where hand...
Creating and understanding decision strategies
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Módulo
Creating and understanding decision strategies
4 Temas
1 h 10 minutos
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Next-Best-Action Designer provides a guided and intuitive UI to bootstrap your application development with proven best practices that generate the...
Creating a decision strategy
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Reto
Creating a decision strategy
Archived
4 Tareas
25 minutos
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As a Strategy designer, you are tasked to design a basic decision strategy that outputs the Label action with the lowest printing cost. A set of Label...
Testing a decision strategy
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Reto
Testing a decision strategy
Archived
4 Tareas
25 minutos
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A decision strategy that produces the Next-Best-Label action has been set up. The main purpose of the decision strategy is to select the label with...
Creating engagement strategies using customer credit score
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Módulo
Creating engagement strategies using customer credit score
4 Temas
45 minutos
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A scorecard is a mathematical model that determines a score value based on a set of conditions and a combiner function. The conditions either use...
Building a scorecard to calculate the credit score
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Reto
Building a scorecard to calculate the credit score
Archived
3 Tareas
10 minutos
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U+ Bank is cross-selling on the web by showing various credit cards to customers. Because of each card's credit limits, credit cards are unsuitable...
Using a scorecard for group-level suitability
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Reto
Using a scorecard for group-level suitability
Archived
4 Tareas
15 minutos
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers. Due to the credit limits of each card, the business...
Using a scorecard for action-level suitability
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Reto
Using a scorecard for action-level suitability
Archived
3 Tareas
20 minutos
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U+ Bank is cross-selling on the web by showing various credit cards to its customers. Due to the credit limits of each card, the business wants to...
Creating eligibility rules using customer risk segments
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Módulo
Creating eligibility rules using customer risk segments
1 Tema
15 minutos
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Decision tables enable you to better adjust to the variables in your business processes. Learn to create decision tables that help you derive a value...
Creating customer risk segments using a decision table
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Reto
Creating customer risk segments using a decision table
Archived
7 Tareas
25 minutos
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U+ Bank is cross-selling on the web by showing various credit cards to its customers. The bank already uses a customer’s credit score to determine...
Using predictive models
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Módulo
Using predictive models
Archived
2 Temas
20 minutos
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Predictive analytics requires historical data that contains the customer behavior you want to predict. A predictive model is used to predict an...
Leveraging predictive models
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Reto
Leveraging predictive models
Archived
3 Tareas
25 minutos
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U+ Bank uses AI to determine which credit card offers to show to customers on its website. The bank wants to reduce the number of clients that leave...
Adding more tracking time periods for contact policies
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Módulo
Adding more tracking time periods for contact policies
2 Temas
25 minutos
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Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Adding more tracking time periods for contact policies
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Reto
Adding more tracking time periods for contact policies
Archived
5 Tareas
25 minutos
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U+ Bank is cross-selling on the web by showing various credit cards to customers.
U+ Bank has a new requirement:
Do not present any credit card...
Testing engagement policy conditions with simulations
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Módulo
Testing engagement policy conditions with simulations
Archived
3 Temas
40 minutos
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Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful...
Analyzing customer distribution using Pega Value Finder
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Reto
Analyzing customer distribution using Pega Value Finder
Archived
3 Tareas
10 minutos
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U+ Bank is currently doing cross-sell on the web by showing various credit cards to its customers.
They want to run a value finder simulation to...
Testing engagement policy conditions using an audience simulation
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Reto
Testing engagement policy conditions using an audience simulation
Archived
4 Tareas
15 minutos
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U+ Bank is currently doing cross-sell on the web by showing various credit cards to its customers.
They want to run an audience simulation to check...
